Privacy Policy

Introduction

Welcome to Haziq ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chatbot service.

Information We Collect

Information You Provide

• Account information (email address, username, password)
• Profile information you choose to provide
• Chat messages and conversations with our AI chatbot
• Feedback and support requests
• Payment information (processed securely through third-party providers)

Information We Collect Automatically

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies
• Performance and analytics data

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our chatbot services
• Improve and personalize your user experience
• Process your transactions and manage your account
• Respond to your comments, questions, and customer service requests
• Send you technical notices, updates, security alerts, and support messages
• Analyze usage patterns to improve our services
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our service, such as:

• Cloud hosting and infrastructure providers
• Payment processing services
• Analytics and monitoring services
• Customer support platforms

Legal Requirements

We may disclose your information when required by law or in good faith belief that such disclosure is necessary to:

• Comply with legal obligations or court orders
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users or the public

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection practices

However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Chat conversations may be retained to improve our AI models and service quality, but we implement measures to protect your privacy during this process.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to certain types of processing

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings, though this may affect some functionality of our service.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: